Best Western Palace Hotel & Casino, Douglas

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From78US$ /night
Check-in
12Mar2026Select date
Check-out
13Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Central Promenade, Douglas, Isle of Man, IM2 4NA
Very good
7.5
7.4
/10
3.8
3.7
/5

Best Western Palace Hotel & Casino offers a 4-star experience with a combination of accommodation, dining, and entertainment options, including an on-site casino. The hotel features a health club with panoramic sea views, various restaurants, and family-friendly services.

Rooms & Amenities

The Best Western Palace Hotel & Casino has 135 rooms, including Palace Suite, Double Deluxe, Sea View Double, and Accessible options. Double Deluxe rooms accommodate up to four guests and provide panoramic sea views, while Palace Suites feature a separate lounge area.

Dining Options

Dining is available at multiple venues, including Paragon bar and restaurant, known for its carvery, and the Majestic Chinese Restaurant. Guests can also enjoy casual snacks and drinks at looky's Lounge Bar or the Slots Café Bar, with a legendary Sunday carvery offered weekly.

Leisure & Entertainment

Leisure activities include the Palace Health Club, featuring an indoor heated pool, gyms, sauna, and steam room. The on-site casino offers table games and bingo nights, while Looky Darts provides interactive social gaming experiences.

Business & Location

Best Western Palace Hotel & Casino offers business facilities for events and corporate functions. Nearby transport options include bus services, and landmarks such as the Manx Electric Railway and Douglas Lighthouse are easily accessible.

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Select your room type

Best Western Palace Hotel & Casino offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Sea View
2 persons
165 sq. feet 
1 Double bed
Shower
Heating
Deluxe Double Room Sea View
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
Double Room
2 persons
165 sq. feet 
1 Double bed
Shower
Heating
Twin Room
2 persons
165 sq. feet 
2 Single beds
Shower
Heating
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Facilities

Best Western Palace Hotel & Casino offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.7/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Karaoke
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Best Western Palace Hotel & Casino Location

Central Promenade, Douglas, Isle of Man, IM2 4NA
Map view
Central Promenade, Douglas, Isle of Man, IM2 4NA
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The Sefton Hotel Harris Promenade Harris Promenade
Getting around
City Centre
Douglas18 min  ·  5000 ft
Train
Douglas Railway Station23 min  ·  1.2 mi
Port Soderick Railway Station9 min  ·  3.7 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Paid Private parking is possible on site.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of GBP12.95 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
135
Former name
Palace Hotel & Casino/Hilton

Reviews and Ratings

Feedback about Best Western Palace Hotel & Casino from previous guests about their experience.
Review score
Based on 792 verified reviews
7.1/10
Very good
66%
Recommend
Breakfast
7.8/10
Cleanliness
7.9/10
Comfort
7.8/10
Facilities
7.7/10
Free Wi-Fi
7.5/10
Location
8.8/10
Paid Wi-Fi
6.1/10
Staff
8.4/10
Value for money
7.5/10
Guest reviews
based on 1824 reviews
7.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Rooms and Guests2 Guests, 1 Room